Drivers of poor person-centered care

We also try to identify what causes poor person-centered care.

At the individual and interpersonal levels, drivers of poor person-centered maternity care include inadequate provider knowledge of and poor attitudes about person-centered care, power asymmetry between patients and providers, provider stress and burnout. This work has also highlighted provider bias as a key driver of the disparities in person-centered care.

Systemic and social drivers of poor person-centered maternity care include institutional and health system factors, lack of accountability and broader social and gender norms that facilitate and normalize disrespect and abuse.

Selected publications